We like to keep things simple at Kiswebs and that applies to your App development too.
Your customers are generally after a handful of things on a regular bases, such as;
- Your telephone number
- Easy route to complain
- Easy route to paying rent
However your app can actually really help you achieve the targets as set out within the most recent Scottish Housing Charter and we have created an infographic within the members section of the DEN that will help explain what app functions help achieve the various sections of the Charter.
If you are not already a member register for free for the DEN and join the growing community of Housing Association staff that are sharing best practice for digital engagement.